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The participant from Bolivia provides not been acknowledged for two withdrawal requests totaling 2k bs. Player ceased answering” “our question therefore the complaint was declined. The player through Tunisia had built a 50TND first deposit via E-payment, which in turn was not awarded into their accounts after 3 several hours as stated by simply the casino.
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The player from Japan knowledgeable a delay along with a withdrawal that” “was not executed after three days, despite previous withdrawals being fast. After further investigation and communication with the casino, the player’s withdrawal request seemed to be confirmed to always be under review simply by the payment system. Ultimately, the concern was resolved, and even the player received the funds.
The player had advised merging the company accounts instead of obstructing. We had asked for info through the player to further investigate the problem. However, the gamer did not respond to our request, which often led us to reject the grievance due to lack of further conversation from the player’s side. The person from Nigeria believed that even right after successfully completing KYC and having the document verified, their account at 1xbet would still be suspended. The casino had wanted his documents to be notarized inside Mexico, but thanks to postal constraints in Nigeria, he was unable to comply. The player experienced been advised to be able to wait for the particular refund process to complete.
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He stated that he had completed the confirmation process successfully and had not utilized any bonuses,” “but his account had been closed when this individual had significant funds available. The Grievances Team concluded that they did not have sufficient insight to aid further with the issue related in order to sports betting plus, therefore, rejected typically the complaint. The participant was offered info on other websites that might provide assistance. The player from Russian federation had faced issues withdrawing her profits from 1xBet. Despite having undergone quite a few verification procedures, including mailing notarized papers to Mexico and even participating in a new Skype call, your ex account had always been blocked. The participant had complied along with all requests, on the other hand, the casino acquired insisted she proceed following their guidelines.
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Unfortunately, the casino just described what took place” “without providing supporting data, therefore we have been required to close this particular case as unresolved. The player through Portugal had their winnings from sports activities betting voided. The player from Of india has requested some sort of withdrawal less compared to 2 weeks prior to be able to submitting this problem. The complaint has been rejected since the person didn’t interact to our own messages and questions.
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We concluded up rejecting typically the complaint as the person stopped answering our messages and concerns. The player by Mexico has placed money into on line casino account but the finances seem to be lost. We’ve turned down this complaint because per the player’s explicit request. The complaint was rejected because the participant would not respond in order to our messages in addition to questions. ”Inform2Tuhim” through India complained about the fact that will three deposits he had made a few months ago had been still not acknowledged to his player’s account.
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Despite delivering everything, he acquired not received any kind of response whilst still being could not withdraw his money. The participant from South Cameras had placed six withdrawals of €900 each to the Binance account, nevertheless they were rejected with no explanation after a new high balance has been noticed. He gambled away his leftover funds after using auto spin, in addition to despite inquiries to be able to customer support, he acquired no clear reasons for the denial.
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The participant from India acquired their account handicapped as a result of suspicious deposit. The player was advised that typically the investigation will need one hundred and eighty days. The gamer from Somalia experienced his account revoked after unsuccessful verification. In the presented circumstances, it will be really hard or also impossible to confirm that he performed not play using other connected accounts. The player through Ukraine has been blocked great earnings confiscated without additional explanation. Take a new look at the particular explanation of things that we consider whenever calculating the Security Index rating associated with 1xBet Casino.
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Only half typically the amount was a certain amount, and the leftover amount was neither credited nor refunded. Despite providing official bank transaction data, customer service” “said there was not enough data to deal with the issue. The complaint was refused because the player failed to respond to our messages and even questions, preventing additional investigation. The player from Germany inquired the casino in order to get self-excluded because of his gambling habit. He wanted to be able to get his €600 worth of first deposit back and the safety measures team asked your pet to provide documents for verification. He also provided his or her medical report by means of mail and was asked to hang on for those this to process.
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